Politica de expediere

Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

Shipping Destinations We ship to Romania and all European Union member states, as well as other international destinations. If your country is not available at checkout, please contact us.

Shipping Rates & Delivery Times Shipping costs are calculated at checkout based on your location and the weight of your order.

Free Shipping We offer free shipping on orders over [amount] RON within Romania.

Tracking Your Order Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order through our carrier's website.

Carriers We ship using [carrier names, e.g., Fan Courier, DPD, DHL, GLS].

Duties & Taxes For orders within Romania and the EU, VAT is included in the product price. For international orders outside the EU, customs duties and import taxes may apply and are the responsibility of the customer. These charges are not included in the order total and are collected by the delivery carrier.

Third-Party Fulfillment Some products may be fulfilled and shipped by a third-party supplier from a different location. Delivery times may vary accordingly.

Delays We are not responsible for delays caused by customs, weather, or carrier disruptions. If your order is significantly delayed, please contact us at [your contact email].

Contact For any shipping-related questions, please reach out to us at [your contact email] or through our website's contact page.